Information
Collection - Enquiry forms
We request information from our users who submit e-mail enquiries. A user
must provide contact information (name, e-mail, and address etc). This
information is used purely for enquiry purposes and to enable us to respond
efficiently. We usually email an acknowledgement for each form. If we
have trouble processing an enquiry, the information is used to contact
the user.
Log Files
We use log files to track Internet protocol (IP) addresses, browser
type, referring/exit pages, computer operating system, keywords entered
at search engines that brought users to our site, and frequency of pages
viewed on the site. This information is used to gather broad demographic
information, track trends, better manage the site, and make decisions
on improving and expanding the site. Information is analyzed in aggregate.
IP addresses are not linked to personally identifiable information.
We do not use cookies on this site.
Links
This Web site contains links to other sites. Please be aware that we
are not responsible for the privacy practices of such other sites. This
statement applies solely to information collected by this Web site.
Surveys
Occasionally our site requests information from users via voluntary
surveys. Survey information is used for purposes of monitoring or improving
the use and satisfaction of this site. Users' personally identifiable
information is not shared with third parties.
Security
All of our users' information, including the sensitive information is
restricted in our offices. Only employees who need the information to
perform a specific task (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable
information.
Correcting/Updating/Deleting/Deactivating Personal Information
If your personally identifiable information changes (such as phone, e-mail
or postal address), or if you no longer desire our services, please contact
us by phone or e-mail. |